Resume

Experience

Managing Director and Senior Information Architect, NavigationArts, July 2010 to present

  • Provide strategic leadership for the Federal practice of NavigationArts
  • Lead business development efforts that have resulted in $2 million in new business
  • Manage a team of consultants tasked with designing mission critical systems for the U.S. Intelligence Community

Director of User Experience, Zaum Interactive, September 2009 to July 2010

  • Provided strategic leadership for financial services and healthcare websites
  • Developed business requirements, functional requirements, user flows, and prototypes for complex financial web applications
  • Grew the User Experience practice of a start-up digital agency from one consultant to five consultants

User Experience Lead, Razorfish, July 2007 to August 2009

  • Managed a team of five Information Architects
  • Led the overhaul of the public-facing websites for Pershing and PCMag
  • Performed rapid prototyping, user research, usability testing for clients in the pharmaceutical, charity, and financial services sectors

Principal User Experience Consultant, Aquilent, September 2002 to June 2007

  • Established Aquilent’s Enterprise Content Management (ECM) corporate service offering
  • Led the redesign of USA.gov, the official web portal of the United States federal government and its Spanish language counterpart, GobiernoUSA.gov
  • Led the implementation of the Percussion Rhythmyx 5.7 CMS at the Office of Justice Programs
  • Constructed taxonomies and content models for the Commodity Futures Trading Commission and the Office of Justice Programs

Senior Web Developer, M-Cubed Information Systems, March 2001 to September 2002

  • Developed government-wide financial reporting systems for the Department of the Treasury
  • Developed intranet applications and workflow tools for the Financial Management Service

Information Architect, The Adrenaline Group, November 2000 to March 2001

  • Performed rapid prototyping for first-of-kind B2B and B2C web applications
  • Kept my head held high when they laid us off

Senior Web Developer, M-Cubed Information Systems, January 1999 to November 2000

  • Developed government-wide financial reporting systems for the Department of the Treasury
  • Developed intranet applications and workflow tools for the Financial Management Service

Web Content Architect, AT&T Solutions, April 1996 to December 1998

  • Developed custom knowledge management systems for AT&T Solutions intranet

Education

  • Bachelors of Arts, English Literature, University of Maryland at College Park, 1989-1993
  • Additional coursework, Computer Science, University of Maryland University College, 2002-2003

Skills

  • Languages: Velocity Template Language, ColdFusion MX, JSP, SQL, XML, XSLT, XHTML, DHTML, Javascript, CSS, and AJAX
  • Software: Axure RP Pro 5.6, Morae 3.1, Microsoft Visio, Adobe Photoshop
  • Content Management Systems: Percussion CM Server 6.7, Drupal 6.14, and Joomla 1.5

Public Speaking

Papers

Awards